Frequently Asked Questions (FAQs)

Have Questions?

Here, we address common queries to provide you with comprehensive information about our services. If you have a question that is not answered here, feel free to reach out to our team through our Contact Form.

What does Non Moving Buyers specialize in?

Non Moving Buyers specializes in the purchase and management of non-moving or dead stock. We offer valuation, collection, and environmentally responsible disposal services.

What types of items does Non Moving Buyers purchase?

We purchase a wide range of items, including electrical equipment, electronics scrap, computer scrap, copper scrap, hardware, tools, machinery, building materials, and more. Refer to our Services page for a detailed list.

Is the valuation service truly free?

Yes, our valuation service is entirely free. We believe in providing transparent and accessible services to our clients.

How do I request a valuation for my non-moving assets?

To request a valuation, simply fill out our online form on the Free Valuation page. Our purchasers will receive your request directly, and you’ll receive an automatic confirmation.

What happens after I submit a valuation request?

Once we receive your request, our purchasers will assess the information and provide a valuation or an explanation over the phone or via email. You can expect a timely response within three business days.

Does Non Moving Buyers offer a free collection service?

Yes, we do offer a free collection service. Our team will be at your location to collect the non-moving assets at your convenience.

What happens to the collected items?

Collected items go through environmentally responsible disposal processes. We aim to contribute to a circular economy by ensuring proper handling and recycling of materials.

Is Non Moving Buyers compliant with UAE laws and regulations?

Absolutely. We adhere to all laws and regulations concerning the purchase, sale, and disposal of non-moving assets in the UAE.

How can I get in touch with Non Moving Buyers for additional information?

For any additional information or specific queries, please use our regular Contact Form. Our team is ready to assist you.

Can individuals, as well as businesses, avail Non Moving Buyers' services?

Yes, both individuals and businesses can take advantage of our services.

What types of documents are needed for the valuation process?

Generally, basic information about the items and their condition is sufficient. Our team will guide you through any additional documentation needed.

Is there a limit to the quantity or size of items Non Moving Buyers will purchase?

No, we handle a wide range of quantities and sizes. Whether you have a few items or a large inventory, we can assist you.

How long does the entire valuation and collection process usually take?

The duration varies based on the complexity and quantity of items. However, we strive for prompt responses and efficient processes.

Does Non Moving Buyers operate only in specific regions of the UAE?

No, we buy non-moving assets across all emirates in the UAE. Our services are accessible throughout the country.

Are there any items that Non Moving Buyers does not accept?

While we accept a broad range of items, hazardous materials and certain regulated items may be exceptions. Our team will provide guidance on specific cases.

Is there a specific timeframe within which items must be used or sold after valuation?

There is no specific timeframe, but timely action is encouraged to maximize the value of your non-moving assets.

Can I get a valuation for items that are not yet near expiry or not dead stock?

Our primary focus is on non-moving or dead stock, but we can guide you on other valuation options based on your needs.

Are there any costs involved in the disposal process for the seller?

No, our disposal services are also free of cost for the seller.

What sets Non Moving Buyers apart from other similar services in the market?

Non Moving Buyers stands out with its commitment to sustainability, transparent processes, and a comprehensive approach to non-moving asset management.

Can I track the progress of my valuation request?

Yes, you can reach out to our team for updates on the status of your valuation request.

Is there a specific day or time for free collections, or is it flexible?

Our free collection service is flexible and can be scheduled based on your convenience.

Does Non Moving Buyers provide certificates of disposal or destruction for sensitive items?

Yes, we can provide certificates of disposal or destruction upon request for sensitive materials.

Are there any hidden charges in the valuation or collection process?

No, there are no hidden charges. Our services are transparent, and any associated costs are communicated clearly.

Can I request valuations for multiple items at once?

Yes, you can submit valuations for multiple items simultaneously through our online form.

Does Non Moving Buyers offer any incentives for recurring business?

Yes, we may offer special incentives or discounts for recurring business. Contact our team for more details.

What steps does Non Moving Buyers take to ensure environmentally responsible disposal?

We collaborate with certified disposal partners to ensure proper recycling and disposal practices, minimizing environmental impact.

Can I reschedule a collection appointment if needed?

Yes, collection appointments can be rescheduled. Please inform our team in advance.

Are there any specific safety measures during the collection process?

Our collection team follows safety protocols, and we adhere to all necessary safety measures during the collection process.

How does Non Moving Buyers handle sensitive information provided during the valuation process?

We prioritize data security and confidentiality. Your information is handled with the utmost care and in compliance with data protection regulations.